Questions & Answers
BOXNOW is the evolution of specialized parcel delivery companies, utilizing innovative digital technology to offer modern and automated personalized services. With sustainable, green development at the core of its philosophy as well as its daily operation, BOX NOW's lockers are completely autonomous and operate exclusively on solar energy, offering a new, innovative and environmentally friendly way of delivering and receiving parcels. BOX NOW lockers are placed at key points of the city, so that you have 24/7 access to the Automatic Pickup Machine any time, fast and simple!
When you place an order from an online store or you have received a parcel from a friend, BOX NOW will send you a text message with a 6-digit PIN once your parcel is at the selected BOX NOW Locker. By typing this PIN to the locker's keypad a door will open so you can collect your parcel.
We can accommodate three package's sizes: Small (H: 8 cm, W: 45 cm, L: 60 cm), Medium (H: 17 cm, W: 45 cm, L: 60 cm), Large (H: 36 cm, W: 45 cm, L: 60 cm) up to 20Kg.
Don't worry, it's probably because the E-shop has not yet prepared your order. BOX NOW delivers within the next working day by the time the merchant has finished processing your order. You can track your order in our website or contact us through email@example.com and +30 211 100 5301.
Select "send a parcel option" , the size of the parcel you would like to send, complete the sender's and recipient's info and select the Locker from which the recipient will pick up the parcel. Proceed to payment and with the PIN code received just go to any BOX NOW Locker and place the parcel you want to send!